Store Manager Dubai - Abu Dhabi

Black Sheep Coffee Dubai

Dubai•AED 9,500•Full time

Black Sheep Coffee, from London with nearly 100 shops worldwide, is landing in Dubai in 2024! We're looking for a dynamic Store Manager with a passion for coffee and a talent for leading and spreading joy.


Are you ready to #LeaveTheHerdBehind and join us in revolutionizing coffee? Be part of the special crew that makes every coffee moment shine at Black Sheep Coffee! 🌟👩‍🍳☕


Your role will include but is not limited to...

- Oversee sales and profit, making informed decisions with an understanding of P&L and commercial impacts, while maintaining excellent customer service.

- Complete financial reports and stock takes accurately and within deadlines.

- Meet deadlines, understanding their business impact, and proficiently use systems like Fourth, Vita Mojo, and delivery platforms.

- Lead actively but allow the team to excel independently.

- Monitor service quality and consistency, providing coaching and training to employees.

- Organize team shifts for maximum customer satisfaction, including in-store and delivery services.

- Offer regular feedback, recognize potential, and encourage career progression.

- Conduct management meetings and shift briefings for effective communication.

- Maintain high standards in product quality and food safety.


Qualifications:

- At least 5 years of experience in customer service or hospitality within the UAE, including a minimum of 2 years in a comparable role.

- Strong communication and teamwork abilities, aimed at creating exceptional customer experiences.

- Leadership qualities with a dynamic and proactive approach to team management.

- Fluency in English is a must; additional language skills are advantageous.


Perks & Benefits:

- A competitive salary of 9,500 AED along with performance-based incentives.

- Comprehensive health and wellness benefits to employee and eligible dependents.

- Annual flight ticket from Dubai to your home country.

- Free food and beverages provided during shifts.

- Annual Leave to ensure work-life balance.

- Access to professional training and development opportunities.

- A dynamic, creative, and engaging work environment.

- Opportunities for career growth within the company.

- End-of-service benefits


How to Apply:

Please submit your CV through the application link


We're excited to brew up success with you!


#LI-DNI