Black Sheep Coffee Dubai
Black Sheep Coffee, from London with nearly 100 shops worldwide, is landing in Dubai in 2024! We're looking for a dynamic Store Manager with a passion for coffee and a talent for leading and spreading joy.
Are you ready to #LeaveTheHerdBehind and join us in revolutionizing coffee? Be part of the special crew that makes every coffee moment shine at Black Sheep Coffee! 🌟👩🍳☕
Your role will include but is not limited to...
- Oversee sales and profit, making informed decisions with an understanding of P&L and commercial impacts, while maintaining excellent customer service.
- Complete financial reports and stock takes accurately and within deadlines.
- Meet deadlines, understanding their business impact, and proficiently use systems like Fourth, Vita Mojo, and delivery platforms.
- Lead actively but allow the team to excel independently.
- Monitor service quality and consistency, providing coaching and training to employees.
- Organize team shifts for maximum customer satisfaction, including in-store and delivery services.
- Offer regular feedback, recognize potential, and encourage career progression.
- Conduct management meetings and shift briefings for effective communication.
- Maintain high standards in product quality and food safety.
Qualifications:
- At least 5 years of experience in customer service or hospitality within the UAE, including a minimum of 2 years in a comparable role.
- Strong communication and teamwork abilities, aimed at creating exceptional customer experiences.
- Leadership qualities with a dynamic and proactive approach to team management.
- Fluency in English is a must; additional language skills are advantageous.
Perks & Benefits:
- A competitive salary of 9,500 AED along with performance-based incentives.
- Comprehensive health and wellness benefits to employee and eligible dependents.
- Annual flight ticket from Dubai to your home country.
- Free food and beverages provided during shifts.
- Annual Leave to ensure work-life balance.
- Access to professional training and development opportunities.
- A dynamic, creative, and engaging work environment.
- Opportunities for career growth within the company.
- End-of-service benefits
How to Apply:
Please submit your CV through the application link
We're excited to brew up success with you!
#LI-DNI