Black Sheep Coffee Dubai
Hey there!
We're Black Sheep Coffee UAE, originally from London and now leading the Robusta coffee revolution in the MEA 🌍. This year, we expanded to Dubai and Abu Dhabi, and we're not stopping there. Our mission? To rid the world of average, boring coffee! 🚀✨
As we continue to expand and innovate in the coffee industry, we’re looking for talented individuals like you to help us seize new opportunities and drive our success.
Ready to #LEAVETHEHERD and take charge as a Supervisor? Come join us and make a real impact! 🌟☕
Your role will include but is not limited to...
- Professionally handle customer issues and empower the team to prioritize customer needs and recommend products.
- Excel in a customer-facing role with strong product knowledge and a passion for specialty coffee.
- Communicate clearly with the team, setting goals and providing regular feedback to foster a positive work environment.
- Collaborate with the store manager for effective team development.
- Manage sales targets and minimize waste, especially for food items, adept at stock management.
- Ensure efficient team scheduling and maintain high standards of cleanliness and hygiene.
- Quickly address in-store issues, including maintenance and emergencies, in a calm and efficient manner.
- Uphold food safety standards and demonstrate confidence in DM & AD standards during inspections.
Qualifications:
- Minimum 5 years of experience in customer service or hospitality in the UAE, supervisory roles preferred.
- Strong communication and teamwork abilities, aimed at creating exceptional customer experiences.
- Leadership qualities with a dynamic and proactive approach to team management.
- Fluency in English is a must; Arabic is a plus; additional language skills are advantageous.
Perks & Benefits:
-A competitive salary of 5,500 AED, along with performance-based incentives.
- Comprehensive health and wellness benefits to employee.
- Annual flight ticket from Dubai to your home country.
- Free food and beverages are provided during shifts.
- Annual Leave to ensure work-life balance.
- Access to professional training and development opportunities.
- A dynamic, creative, and engaging work environment.
- Opportunities for career growth within the company.
- End-of-service benefits